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The inside sales representative works on the showroom floor as well as the will call department. All incoming calls and emails from customers come to this team.
Additional Skills & Qualifications:MUST HAVEMin. 1 year of customer service or admin experience on the phones, ideally at a front deskNICE TO HAVETile or flooring experienceInside sales ExperiencePay : $18/hr
About Aston Carter:Aston Carter is a distinguished global provider of recruitment and staffing services to companies requiring highly specialized business professionals. As a Best of Staffing® Client and Talent leader, Aston Carter has an unrivaled commitment to delivering first class service to clients and business professionals across a variety of disciplines, including Accounting and Finance as well as Governance, Risk and Compliance. With more than 60 offices across Europe, Asia Pacific and North America, Aston Carter provides local, regional and global expertise to drive value and meet our customers’ unique needs. Aston Carter is a division of Aerotek. Aerotek is an operating company of Allegis Group, a global talent solutions provider.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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Skills:
Will call
Order entry
Customer service
Inbound calls
Additional Skills & Qualifications:
MUST HAVE
Min. 1 year of customer service or admin experience on the phones, ideally at a front desk
NICE TO HAVE
Tile or flooring experience
Inside sales Experience
Pay : $18/hr
Conversations from customers will entail:
New orders
Delivery dates
Updated items
Customers are made up of a variety of customers - builder, interior designer, home owner, contractors (majority).
Day to day: floater role, helping in two departments in showroom and will call department, depending on which department is busy. Showroom greets customers, answers the phone. Will Call assists the fabricators or assist the customers who purchase stone from them. Order entry (slab or tile orders), must be pretty good with a computer, doesn't need to have the order entry experience just being comfortable with computers in general. They aren't really selling just supporting the customers they currently have. Quite a bit of phone work, must be comfortable answering questions over the phone and knowledge of the product (will train).
